Delivery



All orders are subject to a delivery, packing & handling charge. The correct charges will be automatically calculated via our shopping basket ordering system and are based on the total value of your order, your location and our normal method of despatch, as detailed below. Supplementary orders will be combined and sent together, whenever possible, to save you having to pay any unnecessary extra postage. Please be aware that we reserve the right to alter any miscalculation, plus or minus, and you will be notified of any such changes prior to shipping. Deliveries are usually received within 3-5 business days domestically, overseas orders may take longer in transit. 


  • UK Packets worth up to £100 are sent via Royal Mail's Insured 'Signed For' service with proof of posting & delivery, plus full purchase price compensation in the event of a loss in transit.

  • UK Packets worth over £100 are sent via Royal Mail's 'Special Delivery' service with proof of posting & delivery including special security handling throughout, plus full purchase price compensation in the event of a loss in transit.

  • UK 'Postage Included' orders are sent by Royal Mail with proof of posting.

  • Overseas orders worth up to £100 are sent via Insured Airmail with proof of posting & full purchase price compensation in the event of a loss in transit.

  • Overseas orders worth over £100 are sent via Royal Mail's International Airmail 'Tracked/Signed' service with proof of posting & delivery, including tracking throughout, plus full purchase price compensation in the event of a loss in transit.

All items are well packed to minimise the risk of any potential damage in transit and we retain all relevant despatch documentation to facilitate the insurance claim in the unlikely event of a loss in transit. 


Other methods of delivery and/or collection may be possible by prior agreement.


Please note that items cannot be reserved in your shopping basket, but are saved when you check out. If in doubt please call us during our UK office hours (9.00am to 8.00pm) on 020 8482 1918 (International: +44 20 8482 1918) and we will help you secure your order.